GUEST POLICIES & TERMS

Please review the information below for more information about what to expect with the Vapor Caves and our cancellation policy. Please note cancellations or no-shows within 24 hours of scheduled services will be charged at the full price of the services booked.

The vapor caves are a naturally formed steam room created by the Yampah hot spring that flows through our cave formation. The vapor caves are a naturally formed steam room created by a hot spring that flows through our cave. All appointments are limited to two hours of admission.

 All cave appointments are limited to two hours of admission. Reservations are always recommended as we do limit capacity. You must be 13 years of age or older to enter the vapor caves. Swimsuits are required to be worn at all times. Two towels will be provided with your admission. Additional towels may be rented for $5.00 per towel. Common locker rooms and showers are available for your use while at Yampah. Please leave all belongings in your locker including jewelry and electronics as the vapor caves can damage these items quickly.

 It is discouraged to use the Vapor Caves if you are pregnant of have any pre-existing medical condition that can be affected by steam rooms, saunas or high heat environments.

 Glenwood Springs is located 5800 feet above sea level and altitude sickness is common amongst guests coming from lower elevations. If you are feeling the affects of altitude please refrain from using the vapor caves. Consider using our aromatherapy oxygen therapy instead.

 Reservations are recommended as we do limit capacity to 25 people at a time. You must be 13 or older to enter the vapor caves. Swimsuits are required at all times. Locker rooms are available for use during your time at Yampah Spa and Vapor Caves.

 Yampah Spa and Vapor Caves is a place of wellness, relaxation and wholeness. Please respect the sanctity of our historic landmark. The vapor caves are a quiet space for mediation and rejuvination. Please refrain from speaking in the caves.

 Any damage or vandalism to our facilities including the vapor caves, lockers, showers, restrooms or abuse of our team members will not be tolerated and will result in an immediate permanent trespass from Yampah Spa and Vapor Caves. Law enforcement will immediately be called and property damages will be charged to the payment method on file for no less than $1,000.00. Anyone appearing to be under the influence of alcohol or drugs will be denied entry. Anyone on property deemed intoxicated by our staff in any form will also be permanently trespassed.

 

Age Requirements:

 Any guests under the age of 18 must be accompanied by an adult at all times.

 You must be 13 years of age or older to enter the vapor caves. 

 You must be 18 years or older to participate in our massage and scrub services, no exceptions.

 You must be 16 years or older to participate in our wrap and facial services.

 If you are under the age of 18 and receiving a service a parent or legal guardian must be present and sign our service consent form. It is your responsibility to conform to this policy and cancellations due to this age requirement are subject to our cancellation policy.

 

Cancellation Policy:

 Spa, massage and salon appointments must be held with a valid credit card or gift certificate in the value of the services reserved. At the time of service, you may pay using a gift certificate or any spa accepted form of payment.

 Appointments may be modified or cancelled outside 24 hours notice free of charge or penalty. Cancellations or no-shows within 24 hours of scheduled services will be charged at the full price of the services booked. Group bookings and service packages may be requested to be held with a 50-100% deposit in the form of a gift certificate to be purchased at the time of booking. Gift certificates used to hold a service package or group booking are non-refundable.

This policy is effective as of April 1, 2024

Last updated: April 1, 2024